Landlord's Guide to Property Maintenance

Megan Bullock / apartments.com • May 20, 2021

Maintaining a successful rental business often comes down to being prepared for the unexpected. You can thoroughly screen tenants, perform routine inspections, and charge competitively for rent, but these tactics won’t always guarantee success. Maintenance issues can happen at any time at any rental property and repairs can sometimes be tricky and costly. Because of this, property maintenance poses a threat to your rental income. To ensure you’re prepared, let’s dive into our landlord’s guide to property maintenance.

Move-In and Move-Out Maintenance

When one tenant leaves and another moves in, you’ll need to prepare yourself for move-in and move-out inspections, maintenance, and repairs. After a tenant moves out, the unit will need to be brought back to its original state for the next tenant to move in, especially if the prior tenant doesn’t leave the unit the way they found it. To stay organized, try out our nine step apartment turnover checklist to get your property in tip-top shape between tenancies. During the move-in and move-out process, there are a few types of maintenance tasks you should be tackling.

Basic repairs

If you haven’t found a new tenant just yet, it’s the perfect time to perform basic repair and maintenance tasks before marketing your rental. If you’ve already found a new tenant, you will be in a better position to avoid any potential vacancies that will cost you rental income. However, you’ll need to complete these basic repairs efficiently to ensure your unit is ready for move-in day.

Basic property repairs include deep cleaning the entire unit, washing windows, deodorizing carpets, checking smoke alarms and carbon monoxide detectors, and repainting where necessary.

Preventive maintenance

The move-in and move-out process is a great time to tackle preventive maintenance as well as basic repairs. This type of maintenance will help you fix small problems before they become bigger issues. Preventive maintenance may include checking the gutters, any included appliances, the septic system, the HVAC, and the chimney and fireplace (if applicable). There’s a long list to consider, but if you’re on a time crunch between tenancies, prioritize these five preventive maintenance tasks to keep your unit in good shape.

Property improvements

If your unit isn’t holding up well between tenancies, it may be time to make some improvements, repairs, and renovations to make your property durable and low maintenance. From switching the carpet to laminate flooring to replacing doors to installing easy-to-clean countertops, there are several property improvements you can make to ensure your property can hold up to long-term tenants or multiple tenant turnovers. Although renovations may cost you more upfront, these property improvements will likely save you in monthly maintenance and repair costs long term. Rental renovations can also increase the value of your investment, so you can potentially charge more for rent and increase your rental income. 

Seasonal maintenance

You should be performing routine property inspections, but there are certain maintenance and repair tasks that must be done seasonally. As the leaves change, there will be specific fall maintenance tasks to tackle, and shortly after, you’ll need to focus on the colder weather tasks like winterizing your unit. These tasks include cleaning the gutters, installing window seals and extra attic and/or basement insulation, maintaining the fireplace, using a water heater blanket, and changing the air filters. And when the weather warms once again, it’ll be time to tackle your spring maintenance checklist.

DIY Maintenance and Repairs All Landlords Can Do

Because all your properties will need maintenance and repairs from time to time, it may come in handy to have some basic skills, knowledge, and tools to handle certain tasks. Not every repair should require a professional; there are a few DIY maintenance and repair tasks all landlords can learn how to do.

Leaky faucets

Faucets wear out over time, and when they do, they have a tendency to waste water, which is why fixing leaky faucets in a timely manner is so important. Our guide to leaky faucets details the process of identifying the type of faucet you have, isolating the issue, and fixing the faucet based on type. You’ll have your faucet working properly again in no time after honing your skills with our go-to guide.

Lawn and garden care

If you don’t require your tenants to maintain the lawn and garden in the lease, the task is up to you (if you don’t want to hire a professional). To keep everything green, beautiful, and eco-friendly, check out our top lawn and garden care tips for DIY landlords.

Clogged pipes

Basic plumbing should be on every landlord’s DIY list, especially since plumbing issues are so common in rental properties. There are plenty of preventive measures to take to keep clogged pipes from reoccurring, including providing tenants with proper plumbing tools, avoiding harsh drain cleaners, and treating pipes regularly to prevent clogs.

Drywall patching

Fixing a crack or even a hole in drywall may seem like a big project, but it’s quite simple and is something you can handle on your own with a few tools, like a lightweight spackle and a putty knife. Afterwards, just repaint the area and your drywall will be looking good as new for your incoming tenant.

Removing mold and mildew

Mold and mildew can become serious issues in a rental property. The first step to addressing this problem is figuring out where the moisture is coming from, which is what creates mold and mildew. Physically removing the mold may be a large task, but it should still be simple. From testing the mold for toxicity to controlling the moisture, you should be able to remove the mold and mildew in your unit without professional help.

Maintenance and Repairs That May Require Professional Help

Even if you’re the handiest landlord you know, we all have our limits. Sometimes it’s best to hire out to trustworthy contractors to handle the job. By doing so, you may even learn a thing or two from contractors about how to fix maintenance issues in the future. For certain repairs, it may even be required by law to have a professional handle the job, so check your state laws before you tackle any projects that are outside of your wheelhouse. Although there are still many repairs you can do yourself, you may want to consider hiring a professional to avoid any missteps.

HVAC servicing

You can certainly check the HVAC to ensure it’s working as a form of preventive maintenance, but when it comes to servicing the HVAC system, you may want to hire a professional. HVAC servicing may end up being a bigger project than a DIY landlord is willing to take on.

Electrical maintenance

If your rental has electrical issues, it’s probably in your best interest to hold off on any DIY repairs and wait for a professional to assist you. Electricians are in business for a reason, so avoid attempting to fix your unit’s electrical maintenance on your own.

Water damage

Water damage can stem from overflowing toilets, a leaky appliance, burst pipes, or a natural disaster and can end up causing severe damage and mold growth. Although you can step in and stop the flow of water in most cases by turning off the main water supply line, there’s not much else you can do unless you have direct experience dealing with water damage. Do yourself, your tenant, and your rental a favor by calling in a professional contractor to help.

Roof maintenance and replacement

On average, roofs need to be replaced every 15 to 20 years. And even if you have a brand-new roof, you may not be in the clear when it comes to maintenance and repairs. Inclement weather can damage shingles or portions of the roof even if it’s new or in good shape. If any damage has occurred or if you wish to repair an older roof, hold off on any DIY maintenance and call professional roofers to do the job.

Removing termites

Routine pest control is a great way to deter pests from invading your rental. However, if termites find their way into your unit, simple pest control spray and bait won’t do the trick. A small termite problem can potentially be handled in a DIY manner, but anything closer to a termite infestation should be handled by professionals to prevent any further damage.

How to Manage Maintenance and Repair Requests Online

By listing your property on Apartments.com, you’ll have access to a full suite of rental tools that includes software used to manage maintenance requests and communicate with tenants about repairs. Through their account, tenants can request repairs from any device and provide you with the details you’ll need. They can even include photos and videos to their online request. Whether you’re repairing the issues yourself or hiring a service professional, you can easily update tenants about scheduled repairs through the portal. Stay organized by managing maintenance for all your units through your account and keep records of past requests for future reference. You can even attach receipts, add notes to yourself, and track related expenses. Your unit(s) will always need maintenance and repairs, and with Apartments.com, you can manage everything in one place.

Common Maintenance Questions

Not all property owners and managers double as contractors, so there’s a line that needs to be drawn between DIY maintenance and professional help. But there are many other maintenance topics to cover aside from who repairs the issue. Let’s go over a few additional maintenance questions that may be weighing on your mind.

How do I find a trustworthy contractor?

A good contractor is worth every penny, and a bad contractor will cost you much more. Remember that you’re looking for more than just a helping hand; you need a contractor you can rely on. Check out our top four tips for finding and hiring a trustworthy contractor.

How long should my appliances last?

If you plan to include appliances in your rental, you want to ensure they are low maintenance and durable, which is why it’s important to do your research before purchasing appliances. Check out the average service life of various appliances, as well as our tips and tricks for purchasing and maintaining appliances in your rental. And if it comes down to it, here’s the tools you’ll need for DIY appliance repair and maintenance. 

Should I charge my tenants a maintenance fee?

It’s not entirely uncommon for landlords and property managers to charge a fee for every maintenance request or repair. However, there are pros and cons to doing so. If you’re on the fence, check out the benefits of not charging a maintenance request fee or repair deductible.

Is a landlord or tenant responsible for repairs?

When it comes down to it, who is the lucky owner of the repair bill? First things first, check your lease agreement to see who is responsible for what. In general, landlords are responsible for anything that presents a safety issue or that breaks due to age or normal wear and tear. Check out our guide to learn more about what maintenance and repairs landlords and tenants are responsible for. 


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Condos Could Be a Win for Today’s Buyers

By KCM • August 29, 2025
Condos Could Be a Win for Today’s Buyers Not every homebuyer wants the biggest house on the block. Some want something simpler, more affordable, and easier to maintain, especially in a market where every dollar counts. That’s where condos come in. For first-time buyers, they can be a smart way to get into homeownership without stretching your budget. For downsizers, they offer less space to maintain with the flexibility to stay in a great location. And right now, condos are one of the most buyer-friendly parts of the market. Condo Inventory Is Up, And That Means More Choice According to the National Association of Realtors (NAR), there are 194,000 condos for sale right now. That’s the second highest amount we’ve seen in the last three years (see graph below): Just remember, this is the national figure. The exact number is going to vary based on where you’re looking to buy. But, generally speaking, you have more options and less competition. You’re not stuck waiting for something to pop up or rushing into an offer just to beat someone else to it. You’ve got plenty to choose from. And if you’re particular about layout, location, or amenities, this is your chance to be selective. That’s a big shift from the market frenzy of just a few years ago. Compared to early 2022, we’ve got nearly double the condos available now. That gives you more breathing room to find the right fit. Prices Are Cooling, and Buyers Hold More Negotiating Power And since there are more for sale, many sellers are more open to negotiating right now. So, you may be able to get a better price. As Redfin explains: “. . . condo buyers in many cities may be able to find sellers who are willing to give concessions and/or sell for less than their asking price.” Condo prices are starting to ease in many markets. According to Intercontinental Exchange (ICE), condo prices dipped 1.3% in June compared to last year. And over half of the top 100 U.S. metros saw condo prices drop slightly year-over-year. Data from Redfin shows what the recent dip in prices looks like (see graph below): That doesn’t just help with affordability, it also shifts the power dynamic. Condo buyers in many markets are now in a position to negotiate on price and ask for concessions, like help with closing costs. Bottom Line Condos aren’t just a fallback option. In today’s market, they’re one of the most strategic ways to buy. With more options, softening prices, and more room to negotiate, now could be the right time to make your move. Could a condo check more boxes than you expected? Let’s talk through your options and find out.

More Contracts Are Falling Through. Here’s How To Get Ahead.

By KCM • August 23, 2025
More Contracts Are Falling Through. Here’s How To Get Ahead. When you sell a house , the last thing you want is for the deal to fall apart right before closing. But according to the latest data from Redfin, that’s happening a bit more often lately. The good news is, it’s completely avoidable if you lean on an agent for insight into why that is and how to avoid it happening to you. This June, 15% of pending home sales fell through . That means those buyers backed out of their contracts. That’s not too much higher than the norm of roughly 12% from 2017-2019, but it’s still an increase. And it’s one you don’t want to have to deal with. The key to avoiding this headache is knowing what’s causing the issues that lead to a buyer walking away. A recent survey from John Burns Research and Consulting (JBREC) and Keeping Current Matters (KCM) finds that agents reported the #1 reason deals are falling apart today is stemming from the home inspection (see graph below): Here’s why. With high prices and mortgage rates stretching buyers’ budgets, they don’t have a lot of room (or appetite) for unexpected repairs. Not to mention, buyers have more options to choose from now that there are more homes on the market. So, if the inspection turns up a major issue, they may opt to walk away. Afterall, there are plenty of other homes they could buy instead. Or, if the seller isn’t willing to tackle repairs , a buyer may back out because they don’t want the expense (and the hassle) of dealing with those issues themselves. The good news is, there’s a way you can get ahead of any unpleasant surprises as a seller, and that’s getting a pre-listing inspection. It’s not required, but the National Association of Realtors (NAR) explains why it’s helpful right now: “To keep deals from unraveling . . . it allows a seller the opportunity to address any repairs before the For Sale sign even goes up. It also can help avoid surprises like a costly plumbing problem, a failing roof or an outdated electrical panel that could cause financially stretched buyers to bolt before closing .” What’s a Pre-Listing Inspection? It's exactly what it sounds like: a professional home inspection you schedule before your home hits the market. Here’s what it can do for you: Give you time to fix what matters . You’ll know what issues could come up in the buyer’s inspection. So, you’ll have time to take care of them before anyone even walks through the door. Avoid last-minute renegotiations . When buyers uncover unexpected issues after you’re under contract, it opens the door for concessions you may have to make like price drops or repairs, or worse, a canceled deal. A pre-listing inspection helps you stay ahead of those things before they become deal breakers. Show buyers you’re serious . When your home is clean, well-maintained, and already vetted, buyers see that. It builds trust and can help you sell faster with fewer back-and-forth negotiations. The bottom line? A few hundred dollars upfront can save you thousands later. Should Every Seller Do This? Not necessarily. Your real estate agent can help you decide what makes the most sense for your situation, your house, and your market. If you decide to move forward with a pre-listing inspection, your agent will guide you every step of the way. They’ll: Advise on whether to fix or disclose each issue Help you prioritize repairs based on what buyers in your area care about Make sure you understand your local disclosure laws Bottom Line If you want to avoid potential snags in your deal, a pre-listing inspection could be the way to go. Let’s talk about whether a pre-listing inspection is the right move for your house and market. Would you rather find out about a major repair now, when you can handle it on your terms – or after you’re under contract, when the clock is ticking?

Is It Better To Buy Now or Wait for Lower Mortgage Rates? Here’s the Tradeoff

By KCM • August 22, 2025
Is It Better To Buy Now or Wait for Lower Mortgage Rates? Here’s the Tradeoff Mortgage rates are still a hot topic – and for good reason. After the most recent jobs report came out weaker than expected, the bond market reacted almost instantly. And, as a result, in early August mortgage rates dropped to their lowest point so far this year ( 6.55% ). While that may not sound like a big deal, pretty much every buyer has been waiting for rates to fall. And even a seemingly small drop like this reignites the hope we’re finally going to see rates trending down. But what’s realistic to expect? According to the latest forecasts , rates aren’t expected to fall dramatically anytime soon. Most experts project they’ll stay somewhere in the mid-to-low 6% range through 2026 (see graph below): In other words, no big changes are expected. But small shifts, like the one we just saw, are still likely. Each time there’s changing economic news, there’s a chance mortgage rates will react. And with so many reports coming out this week, we’ll get a better feeling of where the economy and inflation are headed – and how rates will respond. What Rate Would Get Buyers Moving Again? The magic number most buyers seem to be watching for is 6%. And it’s not just a psychological benchmark; it has real impact. A recent report from the National Association of Realtors (NAR) says if rates reach 6%: 5.5 million more households could afford the median-priced home And roughly 550,000 people would buy a home within 12 to 18 months That’s a lot of pent-up demand just waiting for the green light. And if you look back at the graph above, you’ll see Fannie Mae thinks we’ll hit that threshold next year. That raises an important question: Does it really make sense to wait for lower rates? Because here’s the tradeoff. If you’re waiting for 6%, you need to realize a lot of other people are too. And when rates do continue to inch down and more buyers jump into the market all at once, you could face more competition, fewer choices, and higher home prices. NAR explains it like this: "Home buyers wishing for lower mortgage interest rates may eventually get their wish, but for now, they’ll have to decide whether it’s better to wait or jump into the market." Consider the unique window that exists right now: Inventory is up = more choices Price growth has slowed down = more realistic pricing You may have more room to negotiate = you could get a better deal These are all opportunities that will go away if rates fall and demand surges. That’s why NAR says : "Buyers who are holding out for lower mortgage rates may be missing a key opening in the market." Bottom Line Rates aren't expected to hit 6% this year. But when they do, you’ll have to deal with more competition as other buyers jump back in. If you want less pressure and more negotiating power, that opportunity is already here – and it might not last for long. It all depends on what happens in the economy next. Let’s talk about what’s happening in our area and whether it makes sense to make your move now, before everyone else does.
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