Landlord's Guide to Property Maintenance

Megan Bullock / apartments.com • May 20, 2021

Maintaining a successful rental business often comes down to being prepared for the unexpected. You can thoroughly screen tenants, perform routine inspections, and charge competitively for rent, but these tactics won’t always guarantee success. Maintenance issues can happen at any time at any rental property and repairs can sometimes be tricky and costly. Because of this, property maintenance poses a threat to your rental income. To ensure you’re prepared, let’s dive into our landlord’s guide to property maintenance.

Move-In and Move-Out Maintenance

When one tenant leaves and another moves in, you’ll need to prepare yourself for move-in and move-out inspections, maintenance, and repairs. After a tenant moves out, the unit will need to be brought back to its original state for the next tenant to move in, especially if the prior tenant doesn’t leave the unit the way they found it. To stay organized, try out our nine step apartment turnover checklist to get your property in tip-top shape between tenancies. During the move-in and move-out process, there are a few types of maintenance tasks you should be tackling.

Basic repairs

If you haven’t found a new tenant just yet, it’s the perfect time to perform basic repair and maintenance tasks before marketing your rental. If you’ve already found a new tenant, you will be in a better position to avoid any potential vacancies that will cost you rental income. However, you’ll need to complete these basic repairs efficiently to ensure your unit is ready for move-in day.

Basic property repairs include deep cleaning the entire unit, washing windows, deodorizing carpets, checking smoke alarms and carbon monoxide detectors, and repainting where necessary.

Preventive maintenance

The move-in and move-out process is a great time to tackle preventive maintenance as well as basic repairs. This type of maintenance will help you fix small problems before they become bigger issues. Preventive maintenance may include checking the gutters, any included appliances, the septic system, the HVAC, and the chimney and fireplace (if applicable). There’s a long list to consider, but if you’re on a time crunch between tenancies, prioritize these five preventive maintenance tasks to keep your unit in good shape.

Property improvements

If your unit isn’t holding up well between tenancies, it may be time to make some improvements, repairs, and renovations to make your property durable and low maintenance. From switching the carpet to laminate flooring to replacing doors to installing easy-to-clean countertops, there are several property improvements you can make to ensure your property can hold up to long-term tenants or multiple tenant turnovers. Although renovations may cost you more upfront, these property improvements will likely save you in monthly maintenance and repair costs long term. Rental renovations can also increase the value of your investment, so you can potentially charge more for rent and increase your rental income. 

Seasonal maintenance

You should be performing routine property inspections, but there are certain maintenance and repair tasks that must be done seasonally. As the leaves change, there will be specific fall maintenance tasks to tackle, and shortly after, you’ll need to focus on the colder weather tasks like winterizing your unit. These tasks include cleaning the gutters, installing window seals and extra attic and/or basement insulation, maintaining the fireplace, using a water heater blanket, and changing the air filters. And when the weather warms once again, it’ll be time to tackle your spring maintenance checklist.

DIY Maintenance and Repairs All Landlords Can Do

Because all your properties will need maintenance and repairs from time to time, it may come in handy to have some basic skills, knowledge, and tools to handle certain tasks. Not every repair should require a professional; there are a few DIY maintenance and repair tasks all landlords can learn how to do.

Leaky faucets

Faucets wear out over time, and when they do, they have a tendency to waste water, which is why fixing leaky faucets in a timely manner is so important. Our guide to leaky faucets details the process of identifying the type of faucet you have, isolating the issue, and fixing the faucet based on type. You’ll have your faucet working properly again in no time after honing your skills with our go-to guide.

Lawn and garden care

If you don’t require your tenants to maintain the lawn and garden in the lease, the task is up to you (if you don’t want to hire a professional). To keep everything green, beautiful, and eco-friendly, check out our top lawn and garden care tips for DIY landlords.

Clogged pipes

Basic plumbing should be on every landlord’s DIY list, especially since plumbing issues are so common in rental properties. There are plenty of preventive measures to take to keep clogged pipes from reoccurring, including providing tenants with proper plumbing tools, avoiding harsh drain cleaners, and treating pipes regularly to prevent clogs.

Drywall patching

Fixing a crack or even a hole in drywall may seem like a big project, but it’s quite simple and is something you can handle on your own with a few tools, like a lightweight spackle and a putty knife. Afterwards, just repaint the area and your drywall will be looking good as new for your incoming tenant.

Removing mold and mildew

Mold and mildew can become serious issues in a rental property. The first step to addressing this problem is figuring out where the moisture is coming from, which is what creates mold and mildew. Physically removing the mold may be a large task, but it should still be simple. From testing the mold for toxicity to controlling the moisture, you should be able to remove the mold and mildew in your unit without professional help.

Maintenance and Repairs That May Require Professional Help

Even if you’re the handiest landlord you know, we all have our limits. Sometimes it’s best to hire out to trustworthy contractors to handle the job. By doing so, you may even learn a thing or two from contractors about how to fix maintenance issues in the future. For certain repairs, it may even be required by law to have a professional handle the job, so check your state laws before you tackle any projects that are outside of your wheelhouse. Although there are still many repairs you can do yourself, you may want to consider hiring a professional to avoid any missteps.

HVAC servicing

You can certainly check the HVAC to ensure it’s working as a form of preventive maintenance, but when it comes to servicing the HVAC system, you may want to hire a professional. HVAC servicing may end up being a bigger project than a DIY landlord is willing to take on.

Electrical maintenance

If your rental has electrical issues, it’s probably in your best interest to hold off on any DIY repairs and wait for a professional to assist you. Electricians are in business for a reason, so avoid attempting to fix your unit’s electrical maintenance on your own.

Water damage

Water damage can stem from overflowing toilets, a leaky appliance, burst pipes, or a natural disaster and can end up causing severe damage and mold growth. Although you can step in and stop the flow of water in most cases by turning off the main water supply line, there’s not much else you can do unless you have direct experience dealing with water damage. Do yourself, your tenant, and your rental a favor by calling in a professional contractor to help.

Roof maintenance and replacement

On average, roofs need to be replaced every 15 to 20 years. And even if you have a brand-new roof, you may not be in the clear when it comes to maintenance and repairs. Inclement weather can damage shingles or portions of the roof even if it’s new or in good shape. If any damage has occurred or if you wish to repair an older roof, hold off on any DIY maintenance and call professional roofers to do the job.

Removing termites

Routine pest control is a great way to deter pests from invading your rental. However, if termites find their way into your unit, simple pest control spray and bait won’t do the trick. A small termite problem can potentially be handled in a DIY manner, but anything closer to a termite infestation should be handled by professionals to prevent any further damage.

How to Manage Maintenance and Repair Requests Online

By listing your property on Apartments.com, you’ll have access to a full suite of rental tools that includes software used to manage maintenance requests and communicate with tenants about repairs. Through their account, tenants can request repairs from any device and provide you with the details you’ll need. They can even include photos and videos to their online request. Whether you’re repairing the issues yourself or hiring a service professional, you can easily update tenants about scheduled repairs through the portal. Stay organized by managing maintenance for all your units through your account and keep records of past requests for future reference. You can even attach receipts, add notes to yourself, and track related expenses. Your unit(s) will always need maintenance and repairs, and with Apartments.com, you can manage everything in one place.

Common Maintenance Questions

Not all property owners and managers double as contractors, so there’s a line that needs to be drawn between DIY maintenance and professional help. But there are many other maintenance topics to cover aside from who repairs the issue. Let’s go over a few additional maintenance questions that may be weighing on your mind.

How do I find a trustworthy contractor?

A good contractor is worth every penny, and a bad contractor will cost you much more. Remember that you’re looking for more than just a helping hand; you need a contractor you can rely on. Check out our top four tips for finding and hiring a trustworthy contractor.

How long should my appliances last?

If you plan to include appliances in your rental, you want to ensure they are low maintenance and durable, which is why it’s important to do your research before purchasing appliances. Check out the average service life of various appliances, as well as our tips and tricks for purchasing and maintaining appliances in your rental. And if it comes down to it, here’s the tools you’ll need for DIY appliance repair and maintenance. 

Should I charge my tenants a maintenance fee?

It’s not entirely uncommon for landlords and property managers to charge a fee for every maintenance request or repair. However, there are pros and cons to doing so. If you’re on the fence, check out the benefits of not charging a maintenance request fee or repair deductible.

Is a landlord or tenant responsible for repairs?

When it comes down to it, who is the lucky owner of the repair bill? First things first, check your lease agreement to see who is responsible for what. In general, landlords are responsible for anything that presents a safety issue or that breaks due to age or normal wear and tear. Check out our guide to learn more about what maintenance and repairs landlords and tenants are responsible for. 


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Considering Buying a Rental Property? Here’s What You Need to Know About Property Managers

By The Lighter Side of Real Estate • July 21, 2025
Considering Buying a Rental Property? Here’s What You Need to Know About Property Managers If you’re considering purchasing a rental property, here’s the good news: they can be a great investment. But they can also be a lot of work, and some homeowners don’t have the skills or desire to put in the work necessary to both take care of their property and ensure it brings in steady income. That’s where property managers come in. A good property manager can bring a ton of value to rental property owners, so if you’re considering buying a rental property, you may also want to consider hiring an experienced, trustworthy property manager. But what, exactly, do property managers do—and how does that help the property owner? A recent article from realtor.com outlines some of their main responsibilities, and the value they can deliver to property owners, including: Market your property. Finding new renters can be a hassle. Property managers leverage a variety of channels (including social media, paid ads, and the MLS) to get your property in front of qualified potential tenants. Vet potential tenants. Once they’ve marketed your property and generated interest, property managers will vet all potential tenants (including running a credit check, checking for past criminal history, verifying employment and income, and calling former landlords for references) to ensure you rent your property to qualified, responsible tenants. Perform property checks. If you live in a different area than your rental property, it can be hard to stay on top of the home’s maintenance and condition. Most property managers do regular home checks (typically, once per quarter or twice per year) to ensure the tenants are taking good care of the property—and will report back if any major repairs or maintenance tasks are necessary to keep the property in good condition.

The Five-Year Rule for Home Price Perspective

By KCM • June 25, 2025
The Five-Year Rule for Home Price Perspective Headlines are saying home prices are starting to dip in some markets. And if you’re beginning to second guess your plans based on what you’re hearing in the media, here’s what you need to know. It's true that a few metros are seeing slight price drops. But don't let that overshadow this simple truth. Home values almost always go up over time (see graph below): While everyone remembers what happened around the housing crash of 2008, that was the exception – not the rule. It hadn’t happened before, and hasn’t since. There were many market dynamics that were drastically different back then, too. From relaxed lending standards to a lack of homeowner equity, and even a large oversupply of homes, it was very different from where the national housing market is today. So, every headline about prices slowing down, normalizing, or even dipping doesn’t need to trigger fear that another big crash is coming. Here’s something that explains why short-term dips usually aren’t a long-term deal-breaker. What’s the Five-Year Rule? In real estate, you might hear talk about the five-year rule. The idea is that if you plan to own your home for at least five years, short-term dips in prices usually don’t hurt you much. That’s because home values almost always go up in the long run. Even if prices drop a bit for a year or two, they tend to bounce back (and then some) over time. Take it from Lance Lambert, Co-Founder of ResiClub: “. . . there’s the ‘five-year rule of thumb’ in real estate—which suggests that most buyers can buffer themselves from mild short-term declines if they plan to own a property for at least that amount of time.” What’s Happening in Today’s Market? Here’s something else to put your mind at ease. Right now, most housing markets are still seeing home prices rise – just not as fast as they were a few years ago. But in the major metros where prices are starting to cool off a little (the red bars in the graph below), the average drop is only about -2.9% since April 2024. That’s not a major decline like we saw back in 2008. And when you look at the graph below, it’s clear that prices in most of those markets are up significantly compared to where they were five years ago (the blue bars). So, those homeowners are still ahead if they’ve been in their house for a few years or more (see graph below): The Big Picture Over the past 5 years, home prices have risen a staggering 55% , according to the Federal Housing Finance Agency (FHFA). So, a small short-term dip isn’t a significant loss. Even if your city is one where they’re down 2% or so, you’re still up far more than that. And if you break those 5-year gains down even further, using data from the FHFA, you’ll see home values are up in every single state over the last five years (see map below): That’s why it’s important not to stress too much about what’s happening this month, or even this year. If you’re in it for the long haul (and most homeowners are) your home is likely to grow in value over time. Bottom Line Yes, prices can shift in the short term. But history shows that home values almost always go up – especially if you live there for at least five years. So, whether you’re thinking of buying or selling, remember the five-year rule, and take comfort in the long view. When you think about where you want to be in five years, how does owning a home fit into that picture? Let’s connect to get you there.

Newly Built Homes May Be Less Expensive Than You Think

By KCM • June 25, 2025
Newly Built Homes May Be Less Expensive Than You Think Do you think a brand-new home means a bigger price tag? Think again. Right now, something unique is happening in the housing market. According to the Census and the National Association of Realtors (NAR), the median price of newly built homes is actually lower than the median price for existing homes (ones that have already been lived in): You read that right. That brand new, never-been-lived-in house may cost less than the one built 20 years ago in a neighborhood just down the street. So, if you wrote off a new build because you assumed they’d be financially out of reach, here’s what you should know. You could be missing out on some of the best options in today’s housing market. Why Are Newly Built Homes Less Expensive Right Now? 1. Builders Are Building Smaller Homes Builders know that buyers are struggling with affordability today. So, instead of building big houses that may not sell, they’re building smaller ones that will. According to the Census, the average size of a newly built single-family home has dropped considerably over the past few years (see graph below): And as size goes down, the price often does too. Smaller homes use fewer materials, which makes them less expensive to build. That helps builders keep prices lower so more people can afford them. 2. Builders Are Offering Price Cuts and Incentives In May, according to the National Association of Home Builders (NAHB), 34% of builders lowered their prices, with an average price drop of 5% . That’s because they want to be sure they’re selling the inventory they have before they build more. On top of that, 61% of builders also offered sales incentives – like helping with closing costs or buying down your mortgage rate. These are all ways builders are making their homes more affordable, so these homes sell in today’s market. Your Next Step? Ask Your Agent What's Available Near You If you're trying to buy a home right now, be sure to talk to your agent to find out what builders are doing in and around your area. They can find new home communities, as well as builders who are offering incentives or discounts, and hidden gems you might not uncover on your own. Plus, buying a newly built home often means there are different steps in the process than if you purchase a home that’s been lived in before. That’s why it’s so important to have your own agent who can explain the fine print. You want a pro in your corner to advocate for you, negotiate on your behalf, and make sure your best interests come first. Bottom Line You could get a home that’s brand new, with modern features, at a price that’s even lower than some older homes. Let’s talk about what you’re looking for and see if a newly built home is the right fit for you. If buying a home is on your to-do list, what would stop you from exploring newly built options?
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