The Benefits of Collecting Rent Payments Online

Megan Bullock / Apartments.com • July 16, 2021

It’s crucial to stay up to date with management techniques when owning and managing a rental property. There are tried and true methods of managing applications, payments, expenses, and maintenance requests, but why not make things easier on yourself by taking things online? There are significant benefits to managing your rental online, especially when it comes to ensuring your investment is financially successful. 

How to Collect Rent Online

There are different portals and websites you can use to collect rent online that allow tenants to pay rent and other fees by card or through their checking account. But wouldn’t it be simpler to manage everything in one place? When you list your rental property on Apartments.com, you’ll be given access to a full suite of rental management tools that assist with everything from receiving and approving applications online to processing online rent payments.

Once you have your account set up and have listed your property for rent, simply turn on applications and payments, meaning that you are now accepting applications and payments through Apartments.com. After you’ve approved an applicant (and have gone through tenant screening), you’ll create a resident profile for your tenant(s) using the information from their application. When completed, you can invite your new tenant to online payments. The tenant will already have their own account with Apartments.com that they used to apply to your property, so they will be notified of your invitation. You can set the monthly rent amount, select a grace period for late payments (if any), and choose the late fee amount.

The Pros of Online Rent Payments

There are many benefits of collecting and paying rent online for landlords and tenants.

It’s an easier, cost effective way to collect payments

Conveniently receive all payments securely online, without the need to chase down physical checks. Tenants can easily pay online through their checking account for free or pay with a debit or credit card for a 2.75 percent fee. Either way, there’s no additional cost for you as the landlord or property manager.

Tenants can make automatic payments

Tenants can also conveniently set up automatic payments, relieving you (and the tenant) of any stress related to late rent payments. In your rental management tools account, you’ll see all payments from your tenants in one place, including deposits (security, pet, etc.) and move-in costs. You’ll be able to check if tenants are up to date with payments or if they have any late fees or rent that are due.

We offer automated email reminders for late payments

If a tenant forgets to pay rent online, you don’t have to worry about sending them a reminder and contacting them directly. Automated email reminders from Apartments.com will reach tenants every month if they haven’t paid rent. If you include late fees with late rent payments, the late fees will already be included in the email and payment amount if rent is past due.

How to Track Expenses Online

If you’re accepting applications and collecting rent online, it will be beneficial to track your expenses in the same place. You can enter any expense that can be deducted with the IRS that relates to managing and maintaining your rental property. These IRS categories may include the costs of advertising, cleaning and maintenance, and depreciation. After you choose the category of the expense and the property it’s for, you can upload images or receipts to help you better document and keep track of your finances. Tracking your expenses through your account with Apartments.com will make tax preparation simple, and you can organize and track your rental property expenses from anywhere.

How to Analyze Financial Reports Online 

It’s important to understand how your rental business is doing, and a great way to do that is to download financial reports from your account with Apartments.com. These reports will allow you to track your profitability and ensure you aren’t holding onto debt. Checking these financial reports are a great way to quickly view whether your have been profitable this month or not. With our financial reports, you’ll have access to an income statement (also called a Profit and Loss Statement) that gives insight into rent revenue on your properties, a summary of expenses (available in CSV or PDF formats), and transaction history, where you can essentially export rent payments you received through Apartments.com as a CSV format on a specific property and time period.

 

By receiving applications and collecting rent online through Apartments.com, you open yourself up to a variety of rental management tools that will assist you in managing and maintaining your rental business and ensure its present and future success. 


Share this post

By KCM December 27, 2025
The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.
By The Inner Circle December 15, 2025
The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.
By KCM December 12, 2025
How To Make Sure Your Sale Crosses the Finish Line If there was one simple step that could help make your home sale a seamless process, wouldn't you want to know about it? There’s a lot that happens from the time your house goes under contract to closing day. And a few things still have to go right for the deal to go through. But here’s what a lot of sellers may not know. There's one part of the process where some homeowners are hitting a road bump that’s causing buyers to back out these days. But don’t worry. The majority of these snags are completely avoidable, especially when you understand what’s causing them and how to be proactive. That’s where a great agent (and a little prep) can make all the difference. What’s Causing Some Buyers To Back Out The latest data from Redfin says 15% of pending home sales are falling through . And that’s not wildly higher than the 12% norm from 2017-2019. But it is an increase. That means roughly 1 in 7 deals today don’t make it to the closing table. But, at the same time, 6 out of 7 do. So, the majority of sellers never face this problem – and odds are, you won’t either. But you can help make it even less likely if you know how to get ahead. You might assume the main reason buyers are backing out today is financing. But that’s actually not the case. The most common deal breaker today, by far, is inspection and repair issues (see graph below): Here’s why that’s a sticking point for buyers right now: Buyers are already stretched thin from high prices and challenging mortgage rates, so they don’t have the appetite (or budget) for unexpected repairs. If they’re going to spend all that money, they want to get something that’s move-in ready. They don’t want to take on another high-cost project themselves. They have more homes to choose from, so if yours seems like a hassle or if you’re not willing to fix something, they can just move on. The sellers with the best agents have heard about this shift and they’re doing what they can to go in prepared. Enter the pre-listing inspection. What’s a Pre-Listing Inspection? It’s exactly what it sounds like. It’s a professional home inspection you schedule before your home hits the market. And while it’s not required, the National Association of Realtors (NAR) explains why it could be a valuable step for some sellers right now: “To keep deals from unraveling . . . it allows a seller the opportunity to address any repairs before the For Sale sign even goes up. It also can help avoid surprises like a costly plumbing problem, a failing roof or an outdated electrical panel that could cause financially stretched buyers to bolt before closing .” Think of it as a way to avoid future headaches. You’ll know what issues could pop up during the buyer’s inspection – and you’ll have time to fix them or decide what to disclose before you put your house on the market. This way, when the buyer’s inspector walks in, you’re ready. No surprises. No last-minute panic. No deal on the line. Is It Worth It? Generally speaking, a pre-listing inspection costs just a few hundred dollars. So, it’s not a big expense. And the information it gives you is invaluable. But before you make that investment, talk to your local agent. In some markets, it may not be worth it. And in others, it may be the best move you can make. It all depends on what’s happening where you are and what’s working for other local sellers. If your agent recommends getting one, they’ll also: Help you decide which issues to fix Prioritize repairs based on what buyers in your area are focusing on Connect you with trusted professionals to get the work done Ensure you understand local disclosure laws That small step could save your deal (and your timeline). Bottom Line So, if there was one simple step that could help make your home sale go according to plan, would you do it? If you’d rather deal with surprises on your terms (not with the clock ticking under contract), let’s talk about whether a pre-listing inspection makes sense for your house. It may be worth it so you can hit the market confident, prepared, and in control.
Show More